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FAQ

Q 1. Are you a manufacturing or trading company?

We are a registered incorporated trading B2B company based in Lahore-Pakistan. https://onestopbusinessgate.pk

Q 2. Why we do what we do?

The larger purpose of our business is to create jobs and incomes for both skilled and non-skilled people. We make minimal profit as the by-product of our business with a larger purpose to serve the humanity. Any business deal will help us to achieve our goals and our dedicated professional approach will help you thrive.

Q 3. A quick overview of the company

We started in 2020, sell to Eastern Europe, Southern Europe, Western Europe, Northern Europe, Mid East, Central America, Southeast Asia, South America, North America and Domestic Market. We comprise a team of highly experienced professionals who are creating value-added products and service solutions from research and development to production and shipment.  Our valued customers have been enjoying the best services all the time, from customization, MOQ, QC, lead time, labeling, shipping to continuous improvements on the listing item.

Q 4. What can you buy from us?

Bed covers/pillow covers for hospitals, hotels and home, Towels (hand, face and bath), Curtains, Hospital/School/College uniforms, Lab Coats, Patient’s Gown, Surgical Instruments, Hospital hollowware Utensils, School & College Supplies/Lab Apparatus.

Q 5. How to start with?

You could order a sample first before mass production. We will send you a sample by (DHL, UPS, FedEx) fast shipping (about 5-9 days to most countries). After sample confirmed, you could make a trial order.

Q 6. What is the lead time for a customized sample?
A: customized sample needs 7-15 workdays according to your specific design/drawing/requirements.

Q 7. What can I custom for the product?

Fabric material, size, GSM, colors, designs, logo, labels, package. All can be customized for you. You can send us your logo/design/drawing/sketch and then we will issue the draft or sample to get it approved from your side, then proceed the bulk, but this service needs minimum order quantity 200 Pcs.

Q 8. What is your product MOQ?
A: 200 sets/ pieces. If you need special fabric and other customizations, the MOQ is 500sets/pieces

Q 9.What is your production time.?
A: The production time usually about 15-20days. Also depends on your demands.

Q 10. What’s your acceptable payment term?
A: Our usually payment term is 100 % LC at Sight.

Q 11. What’s your acceptable trade term?
A: FOB Karachi Port, EXW or Negotiable

Q 12. How to confirm if the product is what I want?
A: We will produce sample first and then send you the sample to confirm the details. If you do not like it we can make it again.

Q 13. Can you accept OEM & ODM?
A: Yes, we can produce the products according to your demand and drawing.

Q 14. Why should I buy from you?

One Stop Service, 24/7 comprehensive support, Auto updates on order process, Value your time,   Credibility and highly professional approach, Strict quality check system, Handpicked products, Unbeatable guarantee price, OEM/EDM/LOGO welcomed, Professional designer team to design latest styles to meet your business requirement.

Q 15. Do you provide after-sales?

Customers are our greatest asset and in fact, more than 80% of our turnover comes from repeat businesses. Shipment delivery is not the end of the service, if any claims happened, we will soon file the case and activate resolution mechanism to ensure satisfactory outcomes for our customers.

Q 16. Why some of your products are cheaper than the others, if the quality is guaranteed?

We believe in doing an ethical business and we regard profit as the by-product of the business with a larger purpose. We have only few highly trusted and likeminded manufactures on our list who craft the finest quality products exclusively for us on our demand, and what is more, we know very well the ins and outs of the supply end of the industries. Our robust and extensive capabilities of integrating resources and controlling not only make our clients enjoy professional and worry-free services, but also the prices.

Q 17. What about the Packing?

We pack all the products, using quality-packaging material to ensure safe and secure transportation. The packaging is carried out under the supervision of our team of packaging experts, which monitors each & every activity pertaining to this process.

Q 18. How can I contact you?

Please contact us by E-mail/Mobile/WhatsApp/Wechat/Skype. Warmly welcome you, if you wish to visit our company in Pakistan.